扫码咨询2025年新航道暑假课程
June 20, 2025
雅思词汇解析 | | 栏目推送说明
雅思词汇解析，释义到用法，清清楚楚
每一次的进步，都是来自点点滴滴的积累
本期作者：张悦
本周我们来学习与售后服务相关的词汇
1. refund/rɪ'fʌnd/
n. 退款;返还金额；
搭配：a full/ partial refund 全额/部分退款
to ask for / claim a refund 申请退款
e.g. If the show is cancelled, you will get a full refund.
e.g. Fill in this form to claim a refund.
v. 退款
e.g. We will refund your money if you're not delighted with your purchase.
adj. refundable 可退还的;可偿还的
e.g. All deposits for holiday cottages are refundable.
补充：deposit 押金
2. warranty /'wɒr(ə)ntɪ/
n.保修单
搭配： under warranty 在保修范围内
extend / claim a warranty 延长保修期; 保修期索赔
e.g. We offer an extended warranty for an extra charge.
e.g. You must keep the receipt to claim the warranty.
补充：charge n. 费用
receipt n. 收据
3. maintenance/'meɪnt(ə)nəns/
n. [建筑物、道路、机器的] 定期维修;保养
搭配：regular/ routine maintenance 定期保养
e.g. A car needs regular maintenance to keep running smoothly.
e.g. The elevator is out of service for routine maintenance.
e.g. Regular maintenance can extend the life of your vehicle.
补充：out of service 停止使用
不同词性：
maintain v.维修;保养
well-maintained adj.维护良好的
undermaintained adj.维护不足的
e.g. The house costs a fortune to maintain.
e.g. The park looks undermaintained and overgrown.
e.g. This car is well-maintained.
补充：overgrown adj. 杂草丛生的
4. after-sales service
售后服务
e.g. We also attach great importance to sales and after-sales service.
e.g. Our company provides comprehensive after-sales service, including installation and repair.
补充：installation n. 安装
类似表达：
post-purchase service 售后服务
customer support客户支持
e.g. Our customer support team is available 24/7.
e.g. Our post-purchase service includes free installation and a follow-up call.
补充：a follow-up call 随访
以上就是今天的词汇，我们下期见。
